Where To Get My Samsung Phone Repair

Samsung Repair

No one knows your Samsung like we practise

Intro Steps

Track your repair

Product category

Step 1: Choose the product you would like to repair

Mobile tablet galaxy watch and buds

Mobile devices

Repairs for smartphone, tablets, watches and buds.

TV AV

TV and audio visual

Repairs for boob tube and audio bars.

Home appliance

Repairs for refrigerators, laundry, dishwashers, vacuum cleaners and cooking.

Computing

Repair solutions for laptops, monitors and memory.

Troubleshooter

Bespoke IM Banner

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How does Doorstep repair work?

Please back up your device before repair.

Adapt a appointment and time slot for a Doorstep repair.

Our Doorstep repair partner volition arrive on the confirmed engagement and fourth dimension to complete the repair on-site.

For sure devices, Doorstep repair includes a convenience surcharge for our partner come to y'all to repair your device. Learn more

How does Pick up repair piece of work?

Please back up your device before it is collected.

Our logistics partner volition accommodate a time slot to come and pick upwardly your device for repair.

One time picked up, our authorised repair partner will repair your device.

How does In-store repair work?

Cheque for whatever software updates, ensure your device is backed upwards so and follow the next steps to book your appointment.

Select the appointment blazon and utilize the calendar below to book a date and time.

Enter your details and tell us what y'all need help with.

You will receive an electronic mail confirmation with the appointment details.

How does In-home repair work?

Prepare your product for inspection and repair

Our authorised repair partner will organise a fourth dimension and engagement for your repair

Once appointment confirmed, our authorised repair partner volition come to your home and repair your production

Instore Repair

Step four. Volume your repair appointment

We're distressing!

Our repair booking service is currently offline for essential maintenance.

We recommend chatting to a Samsung Expert to adjust a repair.

To conform a repair delight:

Delight click hither to open a Live Conversation window
When the window opens we volition need a few details if it is your start time contacting us via Alive Conversation
You will be asked what the outcome is, please select the concluding pick in the list
To be connected to a Samsung Expert, delight enter your online troubleshooting reference code as follows:
If you experience whatever issues connecting to a Samsung Expert or if all of our Experts are busy delight try again later on just delight keep a copy of your reference number above to help when booking a repair.

Any personal information yous provide to united states will be used in accordance with our privacy policy. For more information about our privacy policy click here.

Find your closest location and book an engagement with a Samsung Expert.

All locations are operating by engagement only for repair support.

Repair Booking

Step four. Enter your product details

Nosotros're sad!

Our repair booking service is currently offline for essential maintenance.

Nosotros recommend chatting to a Samsung Expert to arrange a repair.

To arrange a repair delight:

Please click hither to open a Alive Chat window
When the window opens we volition need a few details if it is your starting time time contacting the states via Live Chat
You will be asked what the issue is, please select the last pick in the list
To be connected to a Samsung Expert, please enter your online troubleshooting reference code every bit follows:
If you experience whatever issues connecting to a Samsung Good or if all of our Experts are busy please try again later simply please keep a re-create of your reference number above to help when booking a repair.

Any personal data you lot provide to us will be used in accord with our privacy policy. For more data most our privacy policy click here.

To book a repair please go to our Repair homepage to cull your product and troubleshoot the consequence.

About your repair

Our Authorised Repair Partner volition attempt to repair your product, whether the mistake is something covered by our warranty (an "in warranty repair") or something not covered by our warranty (an "out of warranty repair").

Out of warranty repair:

Yous empathise that any impairment to your product volition deem your device out of warranty and any repair volition be chargeable.
If your product is outside of it's warranty period a repair will be chargeable.
Our Authorised Repair Partner will not proceed with any repair until they have agreed a price with yous and yous authorise them to keep.

In warranty repair:

Yous sympathize that if your product is deemed in warranty that you volition be required to provide a proof of purchase.

Please tick the box to confirm you acknowledge the terms for repair

Steps on getting your production ready for us

If your device is nonetheless covered by warranty, y'all will be required to bear witness or provide a copy of your original proof of purchase.

For mobile products please enclose a re-create(non original) with your device when it is existence nerveless past our logistics partner.

For TV/AV and Home Appliance repairs please show your original proof of purchase when the engineer arrives. In some circumstances our Authorised Repair Partner may request a copy in advance of a visit.

Select your collection solar day

Our courier partner, will collect your device on your called date and provide an approximate time for collection on that twenty-four hours.

Please ensure yous let sufficient time when selecting your drove date, to set up your device for drove. For example backing upwardly your data, phone lock removal, removal of SD and SIM Cards and locating your proof of buy.

Demand assist preparing your device for repair?

Watch video

Mobile devices suggested FAQs

TV & AV suggested FAQs

Abode appliance suggested FAQs

Computing suggested FAQs

Repair options video

Doorstep repair

A mobile repair van comes to you on the 24-hour interval and repairs your production on-site.

Available for mobile devices and tablets only.

Pick up repair

Selection upwards repair

A courier comes to you, takes abroad your device for repair and returns information technology once complete.

Available for mobile devices, tablets, wearables and monitors.

In-store repair

In-shop repair

Book a slot to driblet off your product in store with a Samsung Expert.

Available for mobile devices, tablets and wearables.

In-home repair

A Samsung authorised engineer comes to your dwelling and will repair directly at that place and then. Ideal for larger products.

Available for TVs and home appliances but.

Need to contact the states?

Repairs are operated by our trusted third party service partners.

**Finance available from £49. You must exist at least 18. Bailiwick to fiscal circumstances. Credit provided past Klarna AB regustered at sveavägen 46, 111 34 Stockholm. This promotion is between Klarna and our third party repair partners. Samsung Support Centres and our Doorstep Repair service are operated by tertiary political party operators. Klarna payments bachelor in selected Samsung Support Centre locations, Doorstep Repair and Pick-upwardly Repair. Other payment options bachelor.

ane. The prices shown are our recommended repair prices for out of warranty screen replacement. This is a representative example of a reasonable repair cost for an out of warranty screen repair at any of our Authorised Service Centres. You may be able to find a cheaper price past shopping around.

two. Replacement battery included with a screen repair, excluding Note 4, S5, J7 (2016), J5 (2016), J5 and J3 (2016) models.

3. Subject to realistic repair time for the issue and parts bachelor.

4. This is the maximum repair cost you lot should expect to pay for an out of warranty bombardment replacement at whatsoever Authorised Service Middle through In-store repair or Selection up service. Cost quoted does not include the convenience surcharge for Doorstep repair. (Electric current maximum Doorstep repair surcharge with our Authorised Service Partner (WeFix) is £40).

5. If your product is accounted to exist out of warranty on engineer inspection the repair and a convenience surcharge volition exist chargeable.

vi. This is the maximum repair price you should expect to pay for an out of warranty front screen repair at whatever Authorised Service Center through In-store repair or Pick up service. Price quoted is the base screen repair price and does not include the surcharge for Doorstep Repair (current maximum Doorstep repair surcharge with our Authorised Service Partner – WeFix is £40).

7. RRP (recommended retail price)

8. This is the maximum cost yous will pay for an out of warranty front panel only, back panel only, or front and back panel replacement for Galaxy Z Flip3 Bespoke Edition models, at any Authorised Service Heart through In-shop repair or Pick up service.

Source: https://www.samsung.com/uk/support/repair/

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